Hot Phone Cards highly values the strong relationships we have with our customers. The gradual introduction of data collection at Hot Phone Cards will be handled with full and proper respect for the privacy of our customers.

To protect your privacy, you can visit Hot Phone Cards site without identifying yourself or having to reveal any information about yourself.

All information collected by Hot Phone Cards will be used for the sole purpose of maintaining our relationship with you as a customer as well as identification verification that the customer information is legitimate.

WE DO NOT PROVIDE THIRD PARTIES WITH ACCESS TO YOUR PERSONAL DATA

WE DO NOT STORE ANY CREDIT CARD INFORMATION IN OUR SERVER

What information does Hot Phone Cards collect from customers?

• Contact information including named individuals, telephone and email addresses for administration and billing issues.
• Payment information including encrypted credit card details
• Information of phonecards you have ordered from Hot Phone Cards
• Information of services you have enquired to Hot Phone Cards
• Information of your interest in receiving Hot Phone Cards email newsletters
• Correspondence between you and Hot Phone Cards
• Details of conversations might be written by you and or Hot Phone Cards employees

How does Hot Phone Cards use customer information?

• We do not share, sell, rent or barter any identifiable personal information to any third party in any way.
• As required by law, we will disclose customer information to name, contact, or bring legal action against persons causing harm or interfering with the rights or property of Hot Phone Cards, our customers, or others
• When you submit feedback or questions via e-mail, or contact us for information about our Web site, we will request your name and e-mail address. We use this information solely to respond to your inquiries
• By default we capture your IP addresses when you are registering for an account. We may use your IP to ensure that you are legitimate users in Australia. This information is used internally and is not shared with anyone else
• We access historic correspondences and details about earlier conversations in response to customer service issues and, to conform to the edicts of the law or comply with legal process served on Hot Phone Cards
• We monitor and store your online requests for webpage and services for research and to keep a history of your transactions

How does Hot Phone Cards use cookies?

Cookies are pieces of information generated by a Web server and stored on a user's computer. Hot Phone Cards does not use cookies to track or collect information specific to the web activities of our customers. We exclusively use cookies to authenticate users accessing the Control Panel and securely store login data. We use a session cookie, which allows the cookie to remain active only while your browser is open. After the browser is closed, the cookie expires.